Privacy policy

At HOLLOW, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or place an order on HOLLOW, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely through third-party payment gateways)

Non-Personal Information

• IP address

• Browser type

• Device information

• Website activity and browsing behavior

• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide order updates and customer support

• Improve website performance and user experience

• Prevent fraudulent transactions

• Send promotional emails, offers, or updates (only if opted in)

• Analyze traffic, trends, and customer behavior

3. Payment Security

• All payments on HOLLOW are processed through secure third-party payment gateways.

• We do not store your complete card details, UPI PINs, or banking credentials on our servers.

4. Sharing of Information

HOLLOW does not sell, rent, or trade your personal information to third parties.

Your information may only be shared with:

• Logistics and courier partners for order delivery

• Payment gateway providers for transaction processing

• Service providers assisting with website operations, analytics, or marketing

• Legal authorities if required by law

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Save customer preferences

• Analyze traffic and shopping behavior

• Deliver relevant advertisements and marketing campaigns

You can disable cookies through your browser settings if preferred.

6. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. HOLLOW is not responsible for the privacy practices or content of external websites.

8. International Users

For international orders, your information may be processed and transferred through logistics, payment, and operational partners located in different countries.

9. Your Rights

You may request to:

• Access your personal data

• Correct inaccurate information

• Delete your personal information (subject to legal or operational obligations)

To make such requests, contact us using the details below.

10. Policy Updates

HOLLOW reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

11. Contact

For privacy-related concerns or questions, contact us at:

Email: hello@hollow.co.in

By using HOLLOW’s website, you consent to the terms outlined in this Privacy Policy.